Case Studies

Read what others are saying about BPM Partners’ expertise, objectivity, and achievement of successful results.

Case Studies

Case Study:

Financial Services Company

Case Study:

International Transportation Co.

Case Study:

Manufacturing Company

Case Study:

Novamex

What Our Customers Say

Russell Sinco

Vice President
Special Projects

We found BPM Partners’ independent, in-depth knowledge of the various vendor product’s strengths, weaknesses and unique features to be extremely valuable. …

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We found BPM Partners’ independent, in-depth knowledge of the various vendor product’s strengths, weaknesses and unique features to be extremely valuable. That knowledge enabled us to quickly and effectively pare down the vast array of BPM vendors to a core subset that fit our business needs. In addition, given our tight timeframe for making a selection, it was nice to have an intermediary between us and the vendors coordinating the most efficient evaluation process, including vendor demonstrations, proposals and other communications. BPM Partners was a great asset to our BPM vendor selection efforts.

Amanda Hutchins

Finance Manager
Athleta

BPM Partners gave us exactly what we were looking for, and provided a valuable level of BPM expertise that companies just do not have internally.

Jep Larkin

Senior Vice President and Controller
Capital City Bank

BPM Partners provided the guidance and structure needed for us to feel confident we came to the right conclusion for our company.

Robert Reany

Business Analyst
Carlisle Leasing International

… As the project progressed we appreciated how [BPM] provided direction and feedback along the way, but then stood back and allowed us to make the final decisions. They were a great value for the money.

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We found BPM Partners’ established processes, procedures and guidelines very beneficial in bringing all the variables of our project together. In addition, as the project progressed we appreciated how they provided direction and feedback along the way, but then stood back and allowed us to make the final decisions. They were a great value for the money.

John Buraczyk

IT Director
CF Jordan

… I am confident that if we would have engaged BPM Partners earlier, we would have selected our optimal BPM vendor faster and with greater confidence that we were making the right decision for our business.

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We started our project on our own, looking at several vendors over a 4-5 month period. At the end, we would have likely chosen the vendor based upon cost and our preference for the sales representative. At that point, we engaged BPM Partners and their expert consultant opened our eyes to different vendors, guided us through an efficient process to crystallize our business requirements, and helped us choose the best solution that aligned with our business needs over a short time frame – keeping price and sales relationships as secondary considerations. I am confident that if we would have engaged BPM Partners earlier, we would have selected our optimal BPM vendor faster and with greater confidence that we were making the right decision for our business.

Alan Clint

Corporate Performance Manager
CGG Services

… With BPM Partners experts we were able to ensure that we developed a thorough understanding of end-users needs and expectations, allowing us to build buy-in at an early stage and undertake a more efficient vendor selection and implementation process. …

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The two-day BPM Partners workshop enabled us to jump start our KPI dashboard development project. Working in partnership with BPM Partners experts we were able to ensure that we developed a thorough understanding of end-users needs and expectations, allowing us to build buy-in at an early stage and undertake a more efficient vendor selection and implementation process, thereby reducing risks for the project.

Ray Andrews

Vice President and Chief Accounting Officer
Checkpoint Systems, Inc.

… The knowledge [BPM] shared during Engagement Management about how to bring the best resources to bear on our project helped maintain project momentum and minimize rework.

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The support and guidance BPM Partners provided to reinforce the value of BPM and keep everyone focused on key issues was important to us. In addition, the knowledge they shared during Engagement Management about how to bring the best resources to bear on our project helped maintain project momentum and minimize rework.

Felicia Levy

Planning Manager
CSAA

One of the key benefits BPM Partners brought to the table was assisting us in fleshing out our Proof of Concept. We also found having an external expert communicate with the vendors to be quite valuable. In the end BPM Partners helped us to accomplish our objective of choosing the best vendor to meet our needs.

Sujay Nelson

IS Manager, Business Solutions Team – Finance
The Dannon Company

The personnel from BPM Partners were flexible, accommodating, timely and provided just the right level of support. They were also a good value for the money.

Jim Adamson

Manager Budget & Forecast
Dassault Falcon Jet

Ultimately we got more than we expected and the benefit we received from your services greatly outweighed the cost. BPM Partners proved invaluable in getting our project on track, moving in the right direction, and completed.

Alex Calder

Corporate Controller
DATA Communications Management Corp.

The fact that BPM Partners brought a vendor to the table that we didn’t know about, which ultimately met both our business and financial needs more closely than the options we were previously considering, was a big plus.

Steve Watt

Senior Financial Analyst
First Ontario Credit Union

As we are not experts in the BPM space it was valuable to have access to consultants who are.  They ensured we didn’t miss any of the vendors/offerings out there and made certain we found the best product available for our needs.

Brandt Hinojosa

Manager FP&A
Gerdau Special Steel

Good, sound process which enabled buy in from our key stakeholders. Additional benefits included  their input/guidance in the contracts process, ensuring we were getting exactly what we needed, no more/no less and for the appropriate pricing.

Mike Davis

Direct of Health System Finances
Green Mountain Care Board

BPM Partners provided outstanding service and I only wish we had found them sooner!

Mark Alan Buechler

Vice President – Financial Reporting
HCC Insurance Holdings, Inc.

BPM Partners provided structured processes, tools, contacts, expertise and insight into the vendors that we didn’t have in house. Their guidance and processes were tremendously valuable in achieving a decision that all of our key stakeholders could own.

Roger Reiling

Vice President and Controller
Johnson Financial Group

We had an aggressive timeline, which without the help from BPM Partners we may not have been able to meet. BPM Partners provided the expert guidance, structured processes, and valuable vendor insights and relationships we needed to meet our timeline and feel confident with the end result.

David Socher

Controller
Latham & Watkins

BPM Partners further educated us on the budgeting market, vendors and their offerings, so that we could take a huge list of options and confidently choose the right package for Latham & Watkins.

Christine Torraca

Director of Informatics
Martin’s Point Health Care

During our initial meetings, BPM Partners invested the right amount of time to learn the details of our business. This understanding helped make the overall project extremely productive. With the services provided by BPM Partners, we are confident that we arrived at a faster conclusion of our BPM initiative than if we had done it alone.

Troy Angst

Director, Financial Reporting and Analysis
Meridian Lightweight Technologies, Inc.

… BPM Partners … helped us develop a negotiation strategy that secured pricing with the vendor that we would not have been able to obtain ourselves. This savings more than paid for BPM Partners’ services. …

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As we started considering performance management alternatives, our main concern was to identify the key questions that would help us answer the question, ‘what don’t we know?’, about certain technology solutions. BPM Partners was able to educate our team to ensure we had the necessary knowledge and process to choose the right solution for our company. In addition, the guidance and assistance BPM Partners provided helped us develop a negotiation strategy that secured pricing with the vendor that we would not have been able to obtain ourselves. This savings more than paid for BPM Partners’ services. Overall we are a very satisfied customer.

Robert Tonsmeire

Vice President – Finance
Millipore

Without expert help from BPM Partners, we would have had difficulty arriving at the right vendor to suit our needs. We realized that we were making a ‘once in a decade’ choice – with the money and effort we were planning to invest, we could not afford a misstep.

Pete Mueller

Director of Finance
Milwaukee Tool

From the initial pre-sales call it was obvious BPM Partners had extensive knowledge of the performance management space and its players.  Based on this knowledge, they were able to bring two vendors to the table that were not previously on our radar, one of which ended up being the solution we moved forward with.

Karla Legaspy

Cost and Budget Analyst
Novamex

Novamex worked with, but did not hand over the reins to the consultant. In fact, our staff became more involved in the project. …

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Novamex worked with, but did not hand over the reins to the consultant. In fact, our staff became more involved in the project. By following the structured approach BPM Partners recommended for evaluating software vendors, however, it freed up our time. The product demonstrations, for instance, became more focused on our business because the consultant helped us work out specific guidelines for the vendors.

Stephen Garcia

Vice President – Finance
Obagi Medical Products, Inc.

One of the main strengths BPM Partners brought to the project was their depth of business performance management expertise.

Tony Burt

Manager, Financial Planning & Analysis
POWER Engineers

The combination of having a senior industry expert overseeing the project in conjunction with an on-site project manager was key in keeping our vendor selection project on track.

Leisel Davis-Seepaul

Manager, Management Reporting & Planning
Republic Bank Limited (Trinidad)

We appreciated the fact that there was one senior consultant to deal with and not an army of consultants. In addition, the level of access and speed of response received from BPM Partners on general or very specific questions or concerns was very beneficial to us.

Scott May

Assistant Controller
The Schwan Food Company

BPM Partners’ objectivity, analysis capabilities and ability to quickly grasp our business helped ensure we made an informed vendor decision based on our unique business requirements. Benefiting from their domain expertise, vendor experience, and decision process templates clearly put us on the right track.

Joanne Diaz

Senior Director, Financial Reporting
Sykes Enterprises, Inc.

BPM Partners skillfully guided our discussions regarding our business requirements and their knowledge of the space was invaluable saving us a great deal of time.

Rich Peavler

Manager, Planning and Reporting
TRAM Inc.

BPM Partners’ resources allowed us to evaluate a larger range of vendors than we could have solely using our internal staff. Their methodology helped us to quickly identify the software vendors with the best fit for our requirements.

David Iacovelli

Senior Manager, FP&A
WellPet

By utilizing BPM Partners’ Engagement Management Services after their Vendor Selection Services, we were able to stay on course throughout the entire vendor selection and implementation process. …

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By utilizing BPM Partners’ Engagement Management Services after their Vendor Selection Services, we were able to stay on course throughout the entire vendor selection and implementation process. Without that external presence keeping us on track and driving the process to completion, we would likely not have completed the process in as timely or successfully a manner as we ultimately did.

Norm Sturdevant

Vice President – IT North America
Xerium Technologies

BPM Partners helped us develop detailed requirements and orchestrate a process that enabled us to validate the vendors we were looking at, as well as assist us in obtaining a significantly better price from our vendor of choice than previously offered.

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